Finding The Right Solution
Travelers can sometimes feel lost and helpless during their travels, setbacks can arise and they may not know how to react, what to do or how to ask for help. These feelings of helplessness could be heightened if travelers have booked and scheduled their trip through a travel agent.
How can that problem be fixed?
Showing travelers that their agency is there for them, before, during, and after the trip. Letting them know they are protected at all times. Either because they need a nearby hospital where their health insurance is accepted or an alternative route to climbing.
And giving them the opportunity to see what the agency offers in their destination, and change routes or book visits before and once in the destination.